Most UK commercial cleaning contracts are signed once and left to run. Quietly, over the months that follow, service levels shift, pricing drifts above market and the terms that once protected you begin to work against you. Our free scorecard takes roughly three minutes, checks your contract against the 9 red flags we identified across 137 real UK contracts, and tells you which of four tiers your arrangement sits in today. No sales call, no obligation, just a clear result and a written audit you can act on.
UK commercial cleaning contracts are typically negotiated once, signed, and filed. Three years later, most facilities managers have not re-benchmarked pricing, most SLAs have never been tested under the terms written in the document, and the contractor relationship has quietly settled into whatever the path of least resistance happened to be. Research across our dataset of 137 analysed contracts shows that contracts left unreviewed for more than 24 months drift an average of £4,200 per year above competitive market rates, a figure that compounds every year the contract runs unchallenged.
The problem is not that facilities managers are careless. The problem is that auditing a cleaning contract properly requires time, benchmarking data and sector knowledge that most in-house teams do not have to hand. A full manual review by a specialist typically takes several hours and costs money the budget does not have.
We built Clean Contracts UK to change that. Our scorecard applies the same analytical framework we used across 137 UK contracts to your arrangement in three minutes, for nothing. If the result shows room to improve, we can introduce you to a vetted cleaning operator from our curated panel. If your contract is already working well, we tell you that too.
Our free 14-question diagnostic scores your existing contract across five categories: terms and clarity, pricing and value, service delivery, communication and responsiveness, and compliance and risk. You receive a tier result and a written audit PDF. No sales call involved at any stage.
If your scorecard result shows that a change is in your interest, you can opt in at the final question and we will hand pick a vetted cleaning operator from our UK panel. We match on region, sector, building size and contract urgency, make the introduction by email within 24 hours, and step out.
We check in at Day 14 and Day 30 after any introduction to confirm the relationship is progressing well. At 90 days before your contract renewal date, we re-engage to offer a fresh market benchmark, whether or not the original introduction converted.
Across the 137 contracts we have analysed, results fall into four tiers. The tier is not a judgment on the buyer. It reflects the contract document, the pricing, and the service framework as they exist today. These are composite examples drawn from typical client profiles. No individual or company is identified.
A West Midlands logistics company with a 12,000 sq ft distribution centre scored 82 per cent. Their contract had clear KPIs, a tested escalation process and pricing within 4 per cent of current market benchmarks. We recommended a renewal review date and a re-benchmark at T-90. No operator introduction was needed.
A 400-person London professional services office scored 61 per cent. Pricing was broadly competitive, but the contract lacked a written service level agreement and any mechanism for addressing repeated shortfalls. We identified two red flags. The buyer tightened their SLAs in an amendment and chose not to switch operators.
A Manchester shared workspace provider scored 41 per cent. The audit identified £3,780 of estimated annual drift, driven by a flat rate pricing structure set against 2021 market rates, an absent TUPE clause and no documented frequency schedule. The buyer opted in and was introduced to a Manchester operator within 24 hours.
An Edinburgh retail group managing three sites scored 18 per cent. The audit identified seven of the nine red flags: no written contract on one site, pricing 34 per cent above market, no insurance verification and no complaint process. We made three regional introductions. A full provider switch across all sites was completed within 60 days.
Testimonials are composite examples based on typical client profiles. No individual or company is identified.
Fourteen questions. Roughly three minutes. No account required, no sales call at any stage. The scorecard covers contract terms, pricing, service delivery, communication and compliance. Answer honestly and the result will be accurate.
Immediately on submission, you see your tier result on screen. Within a few hours, you receive a written audit PDF by email. The PDF identifies which of the 9 red flags were triggered, provides an estimated annual financial impact where relevant, and sets out the specific areas of concern with reference to your contract type and region.
The final question of the scorecard asks whether you would like us to hand pick a vetted operator. You are not obliged to answer yes. If you answer no, or choose the option to receive the full audit first, we send only the results. There is no follow up sales pressure from us.
If you opted in, we match you to a single vetted operator from our panel and introduce you by email within 24 hours. If you opted out, we send your audit and check back once at T-90 before your renewal date. We do not call, we do not chase, and we do not share your details without your consent.
It takes three minutes. The result is free. There is no sales call.
We work with a curated panel of UK commercial cleaning operators. When a buyer completes our scorecard and opts in to an introduction, we match them to a single operator based on region, sector, building size and contract urgency. The match is made by email. We introduce and step out.
The service is free to join. You receive three introductions at no cost while we prove the match quality. From the fourth introduction, you pay a per lead fee. Terms are 30 day rolling with no lock in. You own the contract from the point of introduction. We do not remain in the buyer-operator relationship.
Every buyer who reaches you has completed our scorecard, confirmed a legitimate commercial cleaning requirement, and explicitly opted in to an introduction. You do not receive cold leads from untested sources.
Our role ends at the introduction. We do not retain a commercial interest in the buyer-operator relationship, we do not sit on renewal conversations, and we do not take a cut of the contract value. You negotiate and sign directly.
Your first three introductions are free. We apply this period to validate that our matching is producing the right fit for your region and sector. After the three free leads, pricing is published and consistent. There are no hidden fees.
We vet every operator before they join. Applications are reviewed against region, sector coverage, insurance status and recent client references. If your application is accepted, you will be contacted within five working days to complete a short onboarding call.